🔗 HubSpot KB Bridge: Collect consent for whatsapp conversations
💡 Core Capability
After you connect your WhatsApp Business account as a channel in your conversations inbox, you must obtain explicit consent from contacts to communicate with them using WhatsApp.
🛠️ Key Operations & Headings Outline
- WhatsApp consent requirements
- Subscribe a contact using opt-in keywords in a WhatsApp thread
- Manage your contacts’ WhatsApp subscription
- Manually update the opt-in status for a contact
- Update the opt-in status of contacts in bulk
- Update the opt-in status of contacts with a workflow
- Related content
📋 Subscription Availability
- Marketing Hub Professional, Enterprise
- Service Hub Professional, Enterprise
🔗 WayCup Operations & Workspace Context
- No active client notes are currently wikilinked to this capability. Useful as general reference for HubSpot features.
TIP
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