🔗 HubSpot KB Bridge: Use documents

💡 Core Capability

With the documents tool, you can build a library of content for your team to upload and share documents with your contacts. After uploading and populating your document description, you can share your document through a shareable link. Alternatively, you can also attach a document to your email template.

🛠️ Key Operations & Headings Outline

  • Summary
  • Before you get started
  • Step 1: Upload a document
  • Step 2: Generate a document description
  • Step 3: Share your document with contacts
    • How to create a shareable link
    • How to add a document to an email template
    • What are the follow-up options after sharing a document
  • How to organize documents with folders and manage document sharing
  • How to review and edit documents
    • Related content

📋 Subscription Availability

  • Sales Hub Starter, Professional, Enterprise
  • Service Hub Starter, Professional, Enterprise
  • Smart CRM Professional, Enterprise

🔗 WayCup Operations & Workspace Context

  • No active client notes are currently wikilinked to this capability. Useful as general reference for HubSpot features.

TIP

Need Step-by-Step UI Verification? Read the live, verbatim HubSpot article here: View Live Manual on HubSpot