πŸ”— HubSpot KB Bridge: Troubleshoot hubspot forms

πŸ’‘ Core Capability

HubSpot forms allow you to generate leads from your website and gather important information about your visitors and contacts in HubSpot. If you’re having difficulty with your form behavior or submissions, review the different common issues and the steps to resolve them.

πŸ› οΈ Key Operations & Headings Outline

  • General troubleshooting steps
  • Troubleshoot common form behavior issues
    • A field is not appearing on a live form
    • Form added to HubSpot page is not displaying same thank you message as the form editor (legacy)
    • Property is not available as a field in the form editor
    • Smart content is not appearing on my thank you page
    • You provided unsafe richtext HTML error
  • Troubleshoot common form submission issues
    • Higher number of form submissions than contacts / No contact record created for a form submission
    • Contact did not record a page view when submitting form
    • Form submission not appearing on the activity timeline of associated objects
    • No contact record error

πŸ“‹ Subscription Availability

  • All products and plans

πŸ”— WayCup Operations & Workspace Context


TIP

Need Step-by-Step UI Verification? Read the live, verbatim HubSpot article here: View Live Manual on HubSpot