🔗 HubSpot KB Bridge: A guide to bot actions

💡 Core Capability

A rule-based chatbot can help qualify leads, book meetings, or create support tickets by sending a series of questions and automated responses. In this article, learn more about each of the actions you can use to build a bot conversation. You can also customize each chatbot action using conditional logic to create a more interactive experience for your website visitors.

🛠️ Key Operations & Headings Outline

  • Add actions to a rule-based chatbot
    • Send simple message
    • Ask question
    • Offer email subscription
    • Set contact property value
    • Set company property value
    • Add to static segment
    • Submit a ticket
    • Knowledge base lookup
    • Send to team member
    • Send to customer agent
    • Enroll in workflow

📋 Subscription Availability

  • All products and plans

🔗 WayCup Operations & Workspace Context


TIP

Need Step-by-Step UI Verification? Read the live, verbatim HubSpot article here: View Live Manual on HubSpot