π HubSpot KB Bridge: Hubspot crm email integration faq
π‘ Core Capability
Find answers and general information quickly regarding connecting your email inbox to HubSpot. A connected inbox is required to send emails through the CRM and make use of certain Sales Hub and Service Hub features.
π οΈ Key Operations & Headings Outline
- What does connecting an inbox to HubSpot do?
- How are emails and attachments processed for connected Office 365 and Exchange Online inboxes?
- How are attachments handled by HubSpot?
- Can I connect my inbox to HubSpot via POP3?
- How does HubSpot find emails and replies to log after I connect my inbox?
- What information is logged in the CRM?
- What does the HubSpot CRM do with the body text of emails I send through the CRM?
- How does HubSpot handle security with connected inboxes?
- How long is email data stored in HubSpot?
- Why is the email sent from my inbox taking a long time to appear in the CRM?
- Why isnβt the email I sent from the CRM showing up in the sent folder in my email inbox?
- Why did my email inbox get disconnected?
π Subscription Availability
- All products and plans
π WayCup Operations & Workspace Context
- Active Projects & Client Notes:
- WayCup Playbook Relevance: High relevance to aligned client deliverables and custom configurations.
TIP
Need Step-by-Step UI Verification? Read the live, verbatim HubSpot article here: View Live Manual on HubSpot